{"id":170,"date":"2026-02-19T17:48:55","date_gmt":"2026-02-19T17:48:55","guid":{"rendered":"https:\/\/cmscustom-staginglink3.com\/zigzag-project-3\/v1\/?page_id=170"},"modified":"2026-03-06T12:40:14","modified_gmt":"2026-03-06T12:40:14","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/cmscustom-staginglink3.com\/zigzag-project-3\/v1\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p>[vc_section el_class=&#8221;about-main-sec&#8221;][vc_row el_class=&#8221;container&#8221;][vc_column][vc_column_text]<\/p>\n<div class=\"about-text wow fadeInRight\" style=\"visibility: visible; animation-delay: 0.4s; animation-name: fadeInRight;\" data-wow-delay=\"0.4s\">\n<h3><span style=\"color: #000000;\"><strong>Frequently Asked Questions <\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">Choosing the right nursery in Peterborough is an important decision. Below are answers to some of the most common questions parents ask when looking for childcare in Peterborough.<\/span><\/p>\n<p><span style=\"color: #000000;\">If you have a question that isn\u2019t covered here, please get in touch with our<\/span><br \/>\n<span style=\"color: #000000;\">team \u2014 we\u2019re always happy to help.<\/span><\/p>\n<h4><span style=\"color: #000000;\">About Zig Zag Day Nursery Peterborough<\/span><\/h4>\n<\/div>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_toggle title=&#8221;What age do you accept children from?&#8221;]<span style=\"color: #000000;\">We welcome children from 6 months old up to preschool age, supporting them through each stage until they transition to school.<\/span><\/p>\n<p><span style=\"color: #000000;\">If you are looking for a baby nursery in Peterborough, we provide a calm, nurturing environment for younger children.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Are you an Ofsted-registered nursery?&#8221;]<span style=\"color: #000000;\">Yes. Zig Zag Day Nursery Peterborough is fully Ofsted registered. Our most recent inspection judged us to be Good in all areas. You can view our full Ofsted report via the link on our website.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Are you a family-run nursery?&#8221;]<span style=\"color: #000000;\">Yes, we are a family-run nursery in Peterborough. This means we focus strongly on building relationships with families and creating a welcoming, supportive environment for children.<\/span>[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][vc_column_text]<\/p>\n<h4><span style=\"color: #000000;\">Sessions &amp; Opening Hours<\/span><\/h4>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_toggle title=&#8221;What are your opening hours?&#8221;]<span style=\"color: #000000;\">We are open Monday to Friday from 7:00am to 6:00pm.<\/span>[\/vc_toggle][vc_toggle title=&#8221;Do you offer flexible childcare sessions?&#8221;]Yes. We offer flexible hourly sessions at \u00a37 per hour, as well as part days and full-day options, subject to availability.[\/vc_toggle][vc_toggle title=&#8221;Do you offer term-time only nursery places?&#8221;]Yes, we offer both term-time only and full-year places, depending on what suits your family\u2019s needs.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][vc_column_text]<\/p>\n<h4><span style=\"color: #000000;\">Funded Childcare in Peterborough<\/span><\/h4>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_toggle title=&#8221;Do you offer funded nursery places?&#8221;]Yes. We offer funded nursery places in Peterborough for eligible children from 9 months old up to school age.[\/vc_toggle][vc_toggle title=&#8221;Do you offer funded 2-year-old places?&#8221;]Yes. Families on low income may qualify for funded childcare for 2-year-olds.<br \/>\nYou can check eligibility through your local authority or the official government<br \/>\nwebsite.[\/vc_toggle][vc_toggle title=&#8221;Do you offer 30 hours funding?&#8221;]Yes. Eligible working families may qualify for extended funded childcare hours (often known as 30 hours funding).[\/vc_toggle][vc_toggle title=&#8221;Can I combine funded hours with paid sessions?&#8221;]Yes, subject to availability. Many families combine funded hours with additional paid childcare sessions in Peterborough.[\/vc_toggle][vc_toggle title=&#8221;Does funding cover meals and additional charges?&#8221;]Government funding covers childcare hours only. Optional meals and additional service charges may still apply. We provide fully itemised invoices so parents can clearly see how fees are structured.[\/vc_toggle][vc_column_text]<\/p>\n<h4><span style=\"color: #000000;\">Fees &amp; Charges<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_toggle title=&#8221;How much do sessions cost?&#8221;]Sessions are charged at \u00a37 per hour.[\/vc_toggle][vc_toggle title=&#8221;Do you offer discounts?&#8221;]Yes. We offer:<\/p>\n<ul>\n<li>10% discount on full-day non-funded bookings<\/li>\n<li>15% discount for full-week full-day bookings<\/li>\n<li>Free breakfast for children attending full-day sessions<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;What is the weekly service charge?&#8221;]We charge a \u00a35 weekly service charge to cover consumables and enrichment activities such as snacks, hygiene supplies, craft materials and themed learning experiences.[\/vc_toggle][vc_toggle title=&#8221;Are invoices itemised?&#8221;]Yes. All nursery invoices are fully itemised so parents can clearly see what they are paying for, including sessions, meals and any additional charges.[\/vc_toggle][vc_toggle title=&#8221;What if I am struggling with childcare costs?&#8221;]If fees or charges create financial difficulty, please speak to us in confidence. We aim to take a supportive and understanding approach with families wherever possible.[\/vc_toggle][vc_column_text]<\/p>\n<h4><span style=\"color: #000000;\">Meals &amp; Food<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_toggle title=&#8221;Are meals included?&#8221;]Meals are optional and charged separately.[\/vc_toggle][vc_toggle title=&#8221;How much do meals cost?&#8221;]<\/p>\n<ul>\n<li>Breakfast: \u00a32.00<\/li>\n<li>Lunch &amp; pudding: \u00a33.50<\/li>\n<li>Tea &amp; pudding: \u00a32.50<\/li>\n<\/ul>\n<p>Packed lunches are also welcome.[\/vc_toggle][vc_toggle title=&#8221;Who prepares the meals?&#8221;]Meals are freshly prepared daily by GI Healthy Kitchen, a specialist catering provider focused on nutritious, child-friendly meals.[\/vc_toggle][vc_column_text]<\/p>\n<h4><span style=\"color: #000000;\">Daily Life at Nursery<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_toggle title=&#8221;What does a typical day look like?&#8221;]Children enjoy a balance of free play, small-group activities, outdoor learning and structured routines that support their development[\/vc_toggle][vc_toggle title=&#8221;Do children go outside every day?&#8221;]Yes. Outdoor play in our garden space is part of our daily routine and supports physical development and confidence.[\/vc_toggle][vc_toggle title=&#8221;How do you support children\u2019s development?&#8221;]We follow the Early Years Foundation Stage (EYFS) and use Development Matters, alongside our own unique curriculum designed around the needs of our children.[\/vc_toggle][vc_column_text]<\/p>\n<h4><span style=\"color: #000000;\">Settling In<br \/>\n<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_toggle title=&#8221;How do you help children settle into nursery?&#8221;]We offer settling-in sessions so children can gradually become familiar with the environment, staff and routines. We work closely with parents to ensure a smooth transition.[\/vc_toggle][vc_column_text]<\/p>\n<h4><span style=\"color: #000000;\">SEND &amp; Additional Support<br \/>\n<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_toggle title=&#8221;Do you support children with additional needs?&#8221;]Yes. We provide inclusive childcare in Peterborough and support children with SEND through adapted activities, visual supports and partnership working with families and professionals.[\/vc_toggle][vc_toggle title=&#8221;Will my child have a key person?&#8221;]Yes. Every child is assigned a key person who supports their development and acts as the main point of contact for parents.[\/vc_toggle][vc_column_text]<\/p>\n<h4><span style=\"color: #000000;\">Communication with Parents<br \/>\n<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_toggle title=&#8221;How will I know how my child is doing?&#8221;]We use the Famly app to share updates, observations and communication with parents. You will receive regular information about your child\u2019s learning and experiences.[\/vc_toggle][vc_column_text]<\/p>\n<h4><span style=\"color: #000000;\">Preparing for School<\/span><\/h4>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_toggle title=&#8221;How do you prepare children for school?&#8221;]In our preschool room, we focus on building independence, communication, early literacy and confidence so children feel ready for their next stage of learning.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][vc_column_text]<\/p>\n<h3><span style=\"color: #000000;\">Still Have Questions?<\/span><\/h3>\n<p><span style=\"color: #000000;\">If you are looking for a nursery in Peterborough and would like more information, we would love to hear from you.<\/span>[\/vc_column_text][vc_btn title=&#8221;Book a Visit&#8221; color=&#8221;danger&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fcmscustom-staginglink3.com%2Fzigzag-project-3%2Fv1%2Fcontact-us%2F|title:Contact%20Us&#8221; el_class=&#8221;p-12&#8243;][vc_btn title=&#8221;Enquire About a Place&#8221; color=&#8221;danger&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fcmscustom-staginglink3.com%2Fzigzag-project-3%2Fv1%2Fcontact-us%2F|title:Contact%20Us&#8221; el_class=&#8221;p-12&#8243;][\/vc_column][\/vc_row][\/vc_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_section el_class=&#8221;about-main-sec&#8221;][vc_row el_class=&#8221;container&#8221;][vc_column][vc_column_text] Frequently Asked Questions Choosing the right nursery in Peterborough is an important decision. Below are answers to some of the most common questions parents ask when looking for childcare in Peterborough. If you have a question that isn\u2019t covered here, please get in touch with our team \u2014 we\u2019re always happy to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-170","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/cmscustom-staginglink3.com\/zigzag-project-3\/v1\/wp-json\/wp\/v2\/pages\/170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cmscustom-staginglink3.com\/zigzag-project-3\/v1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cmscustom-staginglink3.com\/zigzag-project-3\/v1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cmscustom-staginglink3.com\/zigzag-project-3\/v1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cmscustom-staginglink3.com\/zigzag-project-3\/v1\/wp-json\/wp\/v2\/comments?post=170"}],"version-history":[{"count":10,"href":"https:\/\/cmscustom-staginglink3.com\/zigzag-project-3\/v1\/wp-json\/wp\/v2\/pages\/170\/revisions"}],"predecessor-version":[{"id":259,"href":"https:\/\/cmscustom-staginglink3.com\/zigzag-project-3\/v1\/wp-json\/wp\/v2\/pages\/170\/revisions\/259"}],"wp:attachment":[{"href":"https:\/\/cmscustom-staginglink3.com\/zigzag-project-3\/v1\/wp-json\/wp\/v2\/media?parent=170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}